Shipping policy
Processing Time
- Ready-to-ship pieces: 1-3 business days
- Custom and made-to-order pieces: 2-5 business (you will be notified of the estimated timeline when you place your order)
- Limited edition pieces: 1-2 weeks
Shipping Methods & Times We ship to destinations worldwide:
- Canada: 3-7 business days
- United States: 5-10 business days
- International: 10-21 business days
Shipping times are estimates and may vary during peak seasons or due to circumstances beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order ships, you will receive a tracking number via email so you can follow your package's journey.
International Orders International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our pricing and are the buyer's responsibility.
Lost or Damaged Shipments If your order is lost or damaged in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
Address Accuracy Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.